Service Industry | Leave it all to us! Mobile Business Support Service 'MaruMoba'
Support the efficiency of reservation management operations with corporate mobile phone and smartphone management.
In the service industry, smooth communication with customers and the accuracy of reservation management are key to performing operations. Particularly, as the volume of business conducted through mobile devices increases—such as checking and changing reservations and responding to customer inquiries—there are often challenges related to device management, security measures, and responses in case of loss. These issues can lead to decreased operational efficiency and lower customer satisfaction. "MaruMoba" is a BPO service that comprehensively supports the management and operation of corporate mobile phones and smartphones, contributing to the resolution of these challenges. 【Usage Scenarios】 - Responding to inquiries during reservation acceptance and changes - Accessing and managing customer information - Checking reservation status from outside 【Benefits of Implementation】 - Streamlining reservation management operations - Accelerating customer response times - Reducing the operational burden on employees
- Company：STJグループ（株式会社サンテレコムジャパン、株式会社STJレンテック）
- Price：Other
